Last Updated: April 2026
1. Introduction
Sandy Shores Africa Safaris (“the Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, process, store, and safeguard personal data when you access our website:
https://sandyshoresafricasafaris.com/
or engage with our safari booking and travel services.
By using this website or submitting your personal information, you consent to the practices described in this Privacy Policy.
2. Scope of This Policy
This Policy applies to:
- Website visitors
- Clients and prospective travelers
- Individuals who contact us via forms, email, or phone
- Users engaging with our marketing communications
It covers all personal data processed by Sandy Shores Africa Safaris in connection with its services.
3. Information We Collect
We collect personal data necessary to deliver our services effectively.
3.1 Personal Identification Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Nationality and passport details (for booking purposes)
3.2 Booking and Travel Information
- Travel dates and preferences
- Number of travelers
- Special requests (dietary, medical, accessibility)
3.3 Payment Information
- Billing details
- Transaction records
Note: We do not store full credit/debit card details. Payments are processed through secure third-party providers.
3.4 Technical and Usage Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interaction behavior
- Referral sources
This data supports analytics, performance optimization, and security monitoring.
4. How We Use Your Information
We process personal data for legitimate business purposes, including:
- Managing safari bookings and travel arrangements
- Communicating confirmations, updates, and itineraries
- Responding to inquiries and customer support requests
- Processing payments and financial transactions
- Improving website functionality and user experience
- Sending marketing communications (where consent is provided)
We do not use personal data for purposes unrelated to our services.
5. Legal Basis for Processing
We process personal data based on:
- Contractual necessity – to fulfill safari bookings
- Legitimate interests – to improve services and operations
- Consent – for marketing communications
- Legal obligations – compliance with applicable laws
6. Sharing and Disclosure of Information
We may share your information with trusted third parties strictly for service delivery purposes.
6.1 Service Providers
- Lodges and accommodation partners
- Transport providers and guides
- Payment processors
- IT and hosting providers
6.2 Legal and Regulatory Authorities
Where required by law, we may disclose personal data to:
- Government agencies
- Immigration or regulatory authorities
We do not sell, rent, or trade your personal data to third parties.
7. International Data Transfers
Due to the nature of travel services, your personal data may be transferred to service providers located outside your country of residence.
We take reasonable measures to ensure such transfers comply with applicable data protection standards.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill booking and service obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encryption protocols
- Restricted access to personal data
- Regular monitoring for vulnerabilities
While we take reasonable steps to protect your information, no system can guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent for marketing communications
Requests can be submitted using the contact details below.
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve performance
You may control or disable cookies through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites. Users are encouraged to review their respective privacy policies.
13. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors without parental or guardian consent.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of any modifications.
15. Contact Information
For questions, data requests, or privacy-related concerns, please contact:
Call / WhatsApp
+254 728 911 485
Email
safari@sandyshoresafricasafaris.com
16. Acceptance of This Policy
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.